Maybe the price has jumped well beyond inflation, the tier you have paid for since the beginning is being retired, or the one-time license you bought years ago now requires a subscription just to keep functioning.
When two IT quotes land on your desk and one is significantly cheaper than the other, the instinct is to ask what the expensive one is charging for.
Your business suffers a data breach. Client records are exposed. Now a lawyer representing one of those clients asks a single question: “What security measures did you have in place
Picture this. You walk into the office tomorrow morning, and nothing works.